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| Operating Procedures |
Level
3 & 4 |
Level 2 |
Level 1 |
| External Cleaning |
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| Inspection & repair of functionality |
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| ASTM / NCCLS Guidelines |
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| Environmentally Controlled Lab |
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| Manufacturers or Requested Specifications |
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Free Replacement of O-rings and Seals (excludes Gilson Pipetman only P-5000 and 10mL sizes) |
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| Certificates with: |
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| "As Found Data" |
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| Final Data |
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| Lab Conditions |
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| Repairs List |
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| Pass Fail report at test volumes |
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| No Labor Charge for Repairs |
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| 6 month guarantee |
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| Service labels/bar code tracking |
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Services |
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| 24-hr Prescheduled Service |
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| Local Pick-up and Return |
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| Service Reminder Program |
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