Calibration Service Levels

Pipettes.com offers multiple levels of calibration for single channel pipettes and multichannel pipettes, as well as a separate validation service for motorized pipette controllers. These calibration levels fall under two categories: Non-Accredited Services and ISO 17025 Accredited Services.

 

ISO 17025 Accredited Calibration Services

Accredited laboratories such as hospital labs, FLP/FMP pharmaceutical and biotechnology labs, and ISO accredited labs, are often required by governing bodies to follow stricter quality standards for their pipette calibration programs. This can mean meticulous reporting requirements and the potential for more frequent audits, which can be tedious and time-consuming for in-house laboratory compliance professionals.

To ease this burden, Pipettes.com offers a pipette calibration service option with comprehensive reporting and ISO 17025 accredited calibration service as an ideal solution. This Accredited Calibration Service prepares each customer’s pipette program to pass quality control audits and protects them against product failures. With three levels available within the Accredited Calibration Services – Standard, Enhanced, and Premium – compliant customers can choose the pipette calibration program applicable to their needs.

With the variety of compliance levels available for pipette calibration, it’s imperative that accredited laboratories seeking to remain compliant are well informed. Our highly trained experts dedicate time to fully educate each customer and train them on ways to keep their pipette programs ISO 17025 compliant.

 

 

Non-Accredited Calibration Services

Many non-compliant research laboratories, such as academic laboratories or emerging laboratories, require their liquid-handling pipettes to be calibrated to maintain accuracy. However, they are not required to meet strict quality standards set by governing bodies that can drive up the cost of calibration.

To accommodate these needs, Pipettes.com offers a Non-Accredited Calibration Service. These services include preventative pipette maintenance but do not involve unneeded data reporting or ISO compliant calibrations. Should non-compliant customers have a future interest in converting to a regulated laboratory, our team of technical experts are here to support or provide guidance on their pipette servicing program moving forward.

Regardless of the service level chosen, all customers receive the same high-quality service and attention from our experts to ensure accurate, reliable calibration services.

ISO 17025 Accredited Service

Standard

Enhanced

Premium

 

Utilized by many hospital labs, clinical labs to meet their requirements from CLIA and/or CAPP

Utilized by many GLP/GMP Pharmaceutical and Biotechnology Laboratories under FDA Audit

Utilized by many ISO Accredited Laboratories and Quality Control Laboratories.  Meets all ISO:8655 Requirements

Batch certificate of calibration for all pipettes

Preventative maintenance provided on each pipette

Calibration label affixed to each pipette

Detailed certificate of calibration for each pipette

As Found data report for each pipette

As Left data report for each pipette

ISO 8655 compliant calibration

ISO 17025 calibration accredited by ANAB

Number of As Found readings reported

4

4

10

Number of As Left readings reported

4

10

10

Pipette Controller Performance Validation Service

Pipettes.com also offers performance validation service for motorized pipette controllers (i.e. Pipet aid®-type fillers and serological pipet controllers).

Pipette Controller Validation (PCV) Service includes:

  • Performance assessment
  • Parts evaluation
  • Cleaning and filter replacement
  • Batch certificate of performance and service validation label

Since these devices serve only to aspirate and dispense, but not measure, no measurement data is reported.

Pipettes.com offers multiple levels of calibration for single channel pipettes and multichannel pipettes as well as a separate validation service for motorized pipette controllers. Choose the level that is most applicable to your quality and business needs.

ISO 8655 Single Channel Pipette Calibration Service

Single Channel Pipette Calibration

We offer 5 levels of calibration for single channel pipettes, so you can choose the option that best fits the standards of your laboratory.

  • ISO/IEC 17025:2017 compliant calibration service
  • Comprehensive calibration certificate with ISO-accreditation symbol
  • 10 ‘As Found’ data points, 10 ‘As Left’ data points
  • Calibration service label included

View sample certificate

  • Detailed calibration certificate
  • 4 ‘As Found’ data points, 10 ‘As Left’ data points
  • Calibration service label included

View sample certificate

  • Detailed calibration certificate
  • 4 ‘As Found’ data points, 4 ‘As Left’ data points
  • Calibration service label included

View sample certificate

  • Detailed calibration certificate
  • 4 ‘As Left’ data points
  • Calibration service label included

View sample certificate

  • Batch calibration certificate with a blanket statement of compliance
  • Calibration service label included

View sample certificate

ISO 8655 Single Channel Pipette Calibration Service

Single Channel Pipette Calibration

ISO-Level Calibration: View sample certificate

  • ISO/IEC 17025:2005 compliant calibration service
  • Comprehensive calibration certificate with ISO-accreditation symbol
  • 10 ‘As Found’ data points, 10 ‘As Left’ data points
  • Calibration service label included

Level 4 Calibration: View sample certificate

  • Detailed calibration certificate
  • 4 ‘As Found’ data points, 10 ‘As Left’ data points
  • Calibration service label included

Level 3 Calibration: View sample certificate

  • Detailed calibration certificate
  • 4 ‘As Found’ data points, 4 ‘As Left’ data points
  • Calibration service label included

Level 2 Calibration: View sample certificate

  • Detailed calibration certificate
  • 4 ‘As Left’ data points
  • Calibration service label included

Level 1 Calibration: View sample certificate

  • Batch calibration certificate with a blanket statement of compliance
  • Calibration service label included

ISO 8655 Multichannel Pipette Calibration Service

Multichannel Pipette Calibration

For multichannel pipettes, we offer the same 5 levels of calibration as single channel pipettes, but with 3 options as to how many channels are tested.

  • Measurement data from one randomly selected pipette channel
  • Leak test to ensure there is no inter-channel variation
  • Receive a detailed calibration certificate, with performance data

View sample certificate

Reports the very same measurement data in MC Standard, plus:

  • Measurement data from every channel at up to 3 test volumes
  • Receive a two page TTE calibration certificate including both calibration testing services
  • Measurement data from every channel of the pipette

View sample certificate

  • A full calibration is performed and reported from every pipette channel
  • Receive a detailed calibration certificate from each channel of the pipette
  • The MC Premium option treats every channel like an individual pipette, reporting data from each channel

View sample certificate

ISO 8655 Multichannel Pipette Calibration Service

Multichannel Pipette Calibration

For multichannel pipettes, we offer the same 5 levels of calibration as above, but with 3 options as to how many channels are tested.

MC Standard: View sample certificate

  • Measurement data from one randomly selected pipette channel
  • Leak test to ensure there is no inter-channel variation
  • Receive a detailed calibration certificate, with performance data

MC Plus – reports the very same measurement data in MC Standard, plus:
View sample certificate

  • Measurement data from every channel at up to 3 test volumes
  • Receive a two page TTE calibration certificate including both calibration testing services
  • Measurement data from every channel of the pipette

MC Premium: View sample certificate

  • A full calibration is performed and reported from every pipette channel
  • Receive a detailed calibration certificate from each channel of the pipette
  • The MC Premium option treats every channel like an individual pipette, reporting data from each channel

The most important difference between these three multichannel options is the number of measurements recorded from each channel at each volume. Only measurement data can verify the performance of each pipette channel, so be sure to select the service option that best satisfies your requirements.

 

Pipette Controller Performance Validation Service

In addition, Pipettes.com offers a performance validation service for motorized pipette controllers (i.e. Pipet aid®-type fillers and serological pipet controllers)

PCV Service – includes a performance assessment, parts evaluation, a thorough cleaning, filter replacement, a batch certificate of performance and a service validation label. Since these devices serve only to aspirate and dispense, but not measure, no measurement data is reported.

For more details on our calibration process as it applies to your particular pipettes, please contact us at 1-800-242-6022 or email us at info@pipettes.com.

or give us a call at 1-800-242-6022 for additional information.