White Glove Pipette Service Program
Laboratories are complex environments. Managing pipette calibration across a busy laboratory, or across multiple facilities, can be time-consuming at best; complicated and challenging on its worst days. Coordinating shipping, tracking service status, maintaining records, preparing for audits, and ensuring every instrument is calibrated on schedule can create significant administrative work for laboratory teams who already have their hands full with the important work behind the paperwork.
Transcat's White Glove Pipette Service Program is designed to simplify the entire process. From logistics and tracking to audit-ready documentation and calibration reminders, we help laboratories streamline their pipette service program while maintaining compliance, reducing downtime, and improving visibility into instrument status.
Whether you manage 10 pipettes or 10,000, our team provides the tools, support, and expertise needed to keep your pipettes accurate, compliant, and service-ready.
An account manager can work with your pipette calibration department to manage the control, communication and logistics of your pipette calibration program. You will receive the following services:
What Is Included in Our White Glove Pipette Service Program?
Our White Glove Program combines calibration support, logistics coordination, document management, and asset tracking into a single streamlined service experience. Benefits of White Glove pipette service from Transcat include:
- Secure pipette shipping and transportation support
- Calibration status and asset tracking
- Digital document and certificate storage
- Calibration due-date reminder
- Audit-ready calibration records
- Service reporting and visibility into calibration activity
- Dedicated customer support throughout the service process
By simplifying these administrative tasks, your team can spend less time managing pipettes and more time focusing on laboratory operations.
Simplified Pipette Logistics and Shipping
Getting pipettes to and from the calibration lab shouldn't be complicated. Our White Glove Program includes support for shipping and transportation logistics to help ensure your pipettes move through the calibration process safely and efficiently with:
- Pre-configured shipping kits
- Protective packaging materials
- Insured shipping options
- Scheduled pickup services (where available)
- Support for laboratories nationwide
Every step is designed to reduce the burden on you and your while helping protect your valuable assets during transit.
Real-Time Asset Tracking and Service Visibility
Not much gets done in a lab without reliable (and accurate) equipment, so naturally, knowing where your pipettes are and when they'll return is critical to helping you maintain laboratory productivity.
At Transcat, when instruments move through the calibration process, they are tracked within our system and associated with important asset information, including:
- Asset identification numbers
- Serial numbers
- Department assignments
- Laboratory locations
- Calibration service levels
- Service history
This visibility helps your laboratory maintain accurate records and better plan for future calibration needs.
Stay Ahead of Calibration Due Dates
Missed calibrations can create compliance risks and disrupt laboratory operations.
Our automated reminder system helps laboratories stay on schedule by providing notifications when instruments are approaching their next calibration date.
This proactive approach helps:
- Support compliance programs
- Reduce overdue calibrations
- Improve service planning
- Maintain instrument readiness
Audit-Ready Documentation and Compliance Support
Preparing for an audit is easier when your calibration records are organized and accessible.
Transcat provides audit-ready calibration documentation designed to support quality programs and regulated laboratory environments. Our team can help ensure the information you need is available when auditors request it.
Whether your laboratory operates under internal quality requirements or is governed by complex industry regulations, having organized calibration records can help simplify audit preparation and response.
Why Laboratories Choose Our White Glove Service
Laboratories choose Transcat's White Glove Program because it helps:
- Reduce administrative workload
- Improve calibration program visibility
- Simplify shipping and logistics
- Centralize calibration documentation
- Support audit readiness
- Reduce instrument downtime
- Ensure calibrations stay on schedule
Frequently Asked Questions
What is a White Glove Pipette Service Program? >
A White Glove Pipette Service Program is a comprehensive service solution that combines calibration support, logistics coordination, asset tracking, document management, and compliance support into a single program.
Can you help manage calibration records? >
Yes. Calibration certificates and service documentation can be securely stored and made available for future reference and audit preparation.
Do you provide shipping support? >
Yes. Shipping kits, transportation coordination, and secure shipping options are available to simplify the calibration process.
Can you remind us when calibrations are due? >
Yes. Automated service reminders help laboratories stay on schedule and avoid overdue calibrations.
Request a Quote for White Glove Pipette Service
Spend less time managing calibration logistics and more time focusing on laboratory operations. Our White Glove Pipette Service Program provides a simple, centralized solution.
Request a Quote today to learn how Transcat can streamline your pipette service program.