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Pipette Calibration Service Levels

Our pipette calibration service levels make it easy to choose the documentation, compliance support, and calibration data your laboratory requires.

Whether you need routine pipette calibration, detailed performance data, or ISO/IEC 17025-accredited service for audit readiness, Transcat offers flexible options for both mail-in and on-site calibration.

With nationwide coverage, fast turnaround times, and multiple service levels designed to support laboratory quality programs, we can help you select the right calibration service based on your regulatory requirements, internal procedures, and operational goals.

Which Pipette Calibration Service Level Is Right for Your Laboratory? 

If You Need...

  • Basic performance verification
  • Individual calibration certificates
  • ISO/IEC 17025 accredited calibration
  • More detailed calibration data
  • Maximum documentation and ISO 8655 compliance

Recommended Service Level

  • Level 1 or 2
  • Level 2
  • Level 3
  • Level 4
  • Level 5

Compare Pipette Calibration Service Levels

Transcat offers five calibration service levels designed to meet a wide range of laboratory requirements, from routine calibration programs to service that supports highly regulated environments requiring accredited calibration and extensive documentation.

Compare the available calibration levels below to help you select the service that best aligns with your quality and compliance requirements.

In-Lab Calibration Services

Level 1 Level 2 Level 3 Level 4 Level 5

  • Non-accredited calibration
  • Batch certificate featuring list of pipettes calibrated
  • No As Found / As Left data provided

 

  • Non-accredited calibration
  • Certificate for each instrument
  • 0 As Found / 4 As Left data points

 

Multichannel Plus & Premium Available

 

  • ISO 17025 calibration
  • Certificate for each instrument
  • 4 As Found / 4 As Left data points

 

Multichannel Plus & Premium Available

  • ISO 17025 calibration
  • Certificate for each instrument
  • 4 As Found / 10 As Left data points

 

Multichannel Plus & Premium Available

  • ISO 17025 accredited and ISO 8655 compliant calibration
  • Certificate for each instrument
  • 10 As Found / 10 As Left data points

Multichannel Plus & Premium Available

Preventative Maintenance Performed As Needed

On-Site Calibration Services

Level 1 Level 2 Level 3 Level 4 Level 5

  • Non-accredited calibration
  • Batch certificate featuring list of pipettes calibrated
  • No As Found / As Left data provided

 

  • Non-accredited calibration
  • Certificate for each instrument
  • 0 As Found / 4 As Left data points

 

Multichannel Premium Available

  • ISO 17025 calibration
  • Certificate for each instrument
  • 4 As Found / 4 As Left data points

 

Multichannel Premium Available

  • SO 17025 calibration
  • Certificate for each instrument
  • 4 As Found / 10 As Left data points

 

Multichannel Premium Available

  • ISO 17025 accredited and ISO 8655 compliant calibration
  • Certificate for each instrument
  • 10 As Found / 10 As Left data points

Multichannel Premium Available

Preventative Maintenance Performed As Needed

Understanding ISO 17025 and ISO 8655 Calibration Requirements

Many laboratories require calibration services that support a wide range of needs, including quality management systems, internal SOPs, customer requirements, and regulatory and compliance requirements.

Transcat offers both accredited and non-accredited calibration options. Laboratories operating in regulated environments often choose ISO/IEC 17025-accredited calibration service levels because they provide documented traceability and support audit readiness. Level 5 also includes ISO 8655-compliant calibration for laboratories that require the most comprehensive pipette performance verification.

Service Definitions and Details

Multichannel Standard: Performance data is collected from one channel at each test volume.

Multichannel Plus: Performance data is collected from one channel at each test volume, plus verification data from all channels at each volume. Available for in-lab calibration services.

Multichannel Premium: Performance data is collected from every channel for every measurement at each test volume, providing the highest level of multichannel calibration data.

Not sure which level you need? Request a quote today.

Our team will walk you through it and help you choose the service type and level that are right for you.

Frequently Asked Questions About Pipette Calibration Service Levels

How much laboratory space is required for on-site calibration?
Our technicians typically require approximately four square feet of workspace per technician and access to electrical outlets.
How long does pipette calibration take?
In-lab calibration is typically completed within 3-5 business days for pre-scheduled service. Expedited service options are also available.
Are repairs included with calibration?
Repair evaluation is included as part of your calibration service. We'll notify you immediately if we discover any issues with your pipettes. Common repairs can often be completed immediately, while more extensive repairs may require additional service.
How far in advance should calibration be scheduled?
We recommend scheduling in-lab service at least 14 days in advance and on-site service at least 30 days in advance.
Which calibration specifications are used?
In-lab services typically follow manufacturer specifications, while on-site calibrations generally follow ISO 8655 requirements.

What space is necessary to perform the calibration service?

Transcat Pipettes Lab Service: No customer lab or facility is required for service.
Customer On-Site Service: Our on-site calibration team will need a stable environment, a minimum of 4 sq. ft. of solid table space per technician, and a minimum of three electrical outlets.

What are the expected turnaround times?

Transcat Pipettes Lab Service: We offer a 3-5 day turnaround time once we receive the pipettes in our lab. Expedited services are available for pre-scheduled services, including a 24-hour turnaround option with a dedicated courier in select service areas.
Customer On-Site Service: Pipette calibrations are completed within the same day our technicians arrive. Certificates are provided shortly after.

What repair services are included with the calibration?

Transcat Pipettes Lab Service: Repairs are included with your calibration service. Our calibration labs are fully stocked with OEM parts from all major brands and manufacturers, and any required OEM repairs are handled by our expert technicians.

Customer On-Site Service: Field repairs are included with the service, and common parts can be replaced to correct an "As Found" failure or to restore functionality. Repairs are subject to parts availability at the time of service. Instruments requiring extensive repairs can be sent to our depot lab.

How far in advance should I schedule a service?

Transcat Pipettes Lab Service: Service can be scheduled as far in advance as needed; we recommend scheduling pipette service at least 14 days in advance, to ensure placement within the schedule. Pre-scheduled pipettes receive a 3-5 day turnaround time, depending on location. While customers can send pipettes to our calibration labs at any time, unscheduled pipettes will receive up to a 10-day turnaround time.

Customer On-Site Service: On-site calibration appointments are typically scheduled at least 30 days in advance.

We Service Pipettes Where You AreWe Service Pipettes Where You Are

What Is Included in Every Pipette Calibration Service?

Regardless of service level, every calibration includes:

  • Performance testing 
  • Preventative maintenance 
  • Instrument evaluation 
  • Calibration documentation 
  • Expert technician support 
  • Evaluation, plus option for same-service repairs if required